Privacy Policy

INTRODUCTION

Slimmedcoach appreciates your business and trust. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.

At Slimmed Coach (https://slimmedcoach.co.uk), we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Slimmed Coach is owned and operated by Rebecca Walters. For the purpose of data protection law, we are the “Data Controller.”

• Website: https://slimmedcoach.co.uk

• Email: info@slimmedcoach.co.uk

• Address: UBC Thursby House, 1 Thursby Road, Bromborough Wirral CH63 3PW

2. Information We Collect

We may collect and process the following data about you:

• Identity Data: Name, date of birth, gender.

• Contact Data: Email address, phone number, and postal address.

• Health Data (Special Category): Weight, height, dietary habits, medical history, and fitness goals (provided voluntarily by you during coaching).

• Technical Data: IP address, browser type, and usage data via cookies when you visit our website.

• Marketing Data: Your preferences in receiving marketing from us.

3. How We Collect Your Data

We collect data through:

• Direct Interaction: Forms you fill out on our website, emails you send us, or information shared during coaching sessions.

• Automated Technologies: Cookies and analytics as you navigate the site.

4. How We Use Your Information

We use your data to:

• Provide personalized coaching and nutrition plans.

• Communicate with you regarding your progress or inquiries.

• Process payments for services rendered.

• Send you newsletters or promotional offers (only if you have opted in).

• Improve our website functionality.

5. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

• Consent: For marketing and for processing sensitive health data.

• Contract: To fulfill our coaching agreement with you.

• Legitimate Interests: To improve our services and protect our business.

6. Data Retention

We will only keep your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, coaching records are kept for [6-7] years after the conclusion of our services.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those who have a business need to know.

8. Your Legal Rights

Under UK data protection laws, you have the right to:

• Request access to your personal data.

• Request correction of incorrect data.

• Request erasure of your data (the “right to be forgotten”).

• Object to processing or restrict how we use your data.

• Withdraw consent at any time.

To exercise these rights, please contact us at info@slimmedcoach.co.uk.

9. Third-Party Links

Our website may include links to third-party websites (e.g., payment processors like Stripe or PayPal). Clicking on those links may allow third parties to collect data about you. We do not control these websites and are not responsible for their privacy statements.

10. Cookies

You can set your browser to refuse all or some browser cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

11. Complaints

If you have a concern about our use of your data, you have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO.

12. EMBEDDED CONTENT

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:

FACEBOOK

The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .

TWITTER

We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .

YOUTUBE

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

INSTAGRAM

Articles on this site may include embedded content (e.g., posts, images, or Reels) from Instagram. When you view this content, Instagram (owned by Meta Platforms, Inc.) may collect your IP address, browser information, and details about your interaction with the embedded content. If you are logged into an Instagram account, Meta may link this interaction with your profile to personalize advertising and analytics. For more information on how Instagram handles your data, please refer to the Meta Privacy Policy and Instagram’s Cookie Policy.

TIKTOK

This website may feature embedded videos from TikTok. By interacting with these embeds, TikTok may automatically collect information from your device, including your IP address, device identifiers, and browsing activity related to the video. TikTok uses “Device Data Collection Tools” (including cookies and pixels) to monitor how you interact with the content for the purposes of measurement and ad targeting. Your data may be processed in accordance with the TikTok Privacy Policy and TikTok Cookie Policy.

13. COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

NECESSARY COOKIES (ALL SITE VISITORS)

• cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
• PHPSESSID: To identify your unique session on the website.

NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)

• wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
• wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
• wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
• wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
• wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

14. WHO HAS ACCESS TO YOUR DATA

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

• Our system administrators.
• Our supporters when they (in order to provide support) need to get the information about the client accounts and access.

15. THIRD PARTY ACCESS TO YOUR DATA

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us.

16. HOW LONG WE RETAIN YOUR DATA

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

17. SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

18. YOUR DATA RIGHTS

GENERAL RIGHTS

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR RIGHTS

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AncoraThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AncoraThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.

19. THIRD PARTY WEBSITES

Coppull Web IT may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by Coppull Web IT, and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Coppull Web IT bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

20. RELEASE OF YOUR DATA FOR LEGAL PURPOSES

At times it may become necessary or desirable to AncoraThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.

21. AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.